FAQs

Frequently Asked Questions

Welcome to the Shree Fashions FAQ page. Here you'll find answers to common questions about our products, orders, payments, shipping, returns, and refunds.

General Questions

What is Shree Fashions?

Shree Fashions is an online clothing store offering a selection of fashion products for customers in the United States.

Where is Shree Fashions located?

Our business address is:

Shree Fashions
2150 NW Upton Terrace
Beaverton, OR 97006
United States

How can I contact Shree Fashions?

You can contact us using:

Email: info@shreefashions.shop
Phone: +1 503-544-0361

Our customer support hours are Monday through Friday, 9:00 AM–5:00 PM Pacific Time (PT).

Products

What type of products do you sell?

We offer clothing and fashion products for customers shopping online in the United States.

Where can I find product information?

Product pages provide relevant information such as product descriptions, available sizes, colors, pricing, images, and availability where applicable.

We recommend reviewing the complete product information before placing an order.

Are product colors exactly the same as shown online?

We make reasonable efforts to display product colors accurately. However, colors may appear slightly different depending on your device, screen settings, lighting, and other display conditions.

Orders

How do I place an order?

Select the product you want, choose the available options such as size or color, add the item to your cart, and proceed through our secure checkout.

Will I receive an order confirmation?

Yes. After successfully placing an order, you should receive an order confirmation with your order details.

If you do not receive a confirmation, please contact us at info@shreefashions.shop.

Can I cancel my order?

If you need to cancel an order, contact us as soon as possible.

We cannot guarantee that an order can be cancelled after it has been processed or shipped.

Payment

What payment methods do you accept?

We currently accept the following payment cards through our secure checkout:

Visa
Mastercard
American Express
Discover
JCB

Available payment methods are displayed during checkout.

What currency do you use?

All prices are displayed in United States Dollars (USD) unless otherwise stated.

Is my payment secure?

Payments are processed through secure payment processing services. We do not ask customers to send complete card information or payment passwords through email.

Shipping

Where do you ship?

We currently ship to addresses within the United States.

How long does order processing take?

Orders are generally processed within 1–3 business days, Monday through Friday.

How long does shipping take?

Standard shipping transit time is generally 4–5 business days after order processing.

The estimated total delivery timeframe is approximately 5–8 business days.

Do you offer free shipping?

Yes. We currently offer free standard shipping within the United States.

What is your order cut-off time?

Our daily order cut-off time is:

5:00 PM Pacific Time (PT)

Orders placed after the cut-off time may be processed on the next business day.

Will I receive tracking information?

Yes. Once your order has shipped, we will send a shipping confirmation email with tracking information when available.

What if my package is delayed?

Delivery estimates are not guaranteed. Delays can occur because of carrier issues, weather, holidays, high shipping volumes, or other circumstances outside our control.

If your shipment is significantly delayed, please contact us with your order number.

Returns & Refunds

Do you accept returns?

Yes. Eligible items can generally be returned within 30 days of receiving your order, subject to our Return and Refund Policy.

What condition must an item be in to be returned?

Clothing should generally be:

Unworn
Unused
Unwashed
In original condition
Free from stains, odors, makeup, perfume, or other signs of use
With original tags attached when applicable

How do I request a return?

Email: info@shreefashions.shop
Phone: +1 503-544-0361

Please include your order number and reason for the return.

Where should I send my return?

Please do not send a return before contacting us.

After your return request is approved, our customer service team will provide the appropriate return instructions and return address.

Who pays for return shipping?

Unless an item is damaged, defective, or incorrect, the customer is generally responsible for return shipping costs.

What if I receive a damaged or incorrect item?

Contact us as soon as possible and provide your order number, a description of the issue, and clear photos when applicable.

We will review the issue and provide appropriate assistance.

How long does a refund take?

Once an approved return has been received and inspected, the refund will be issued to the original payment method.

Please allow up to 10 business days for refund processing. Your bank or payment provider may require additional time to post the refund.

Can I exchange an item for another size?

Please contact us before returning the item. Exchanges are subject to product availability.

Customer Support

How quickly will you respond to my message?

Our customer support hours are:

Monday–Friday: 9:00 AM–5:00 PM Pacific Time (PT)

We aim to respond to customer inquiries during our normal business hours.

What information should I provide when contacting support?

For an order-related question, please provide your order number and the email address used when placing the order.

This helps us locate your order and assist you more efficiently.

Contact Shree Fashions

If you have any additional questions, please contact us: