Refund policy

At Shree Fashions, we want you to be satisfied with your purchase. If you are not completely satisfied with an eligible clothing item, you may request a return within the timeframe and under the conditions described below.

30-Day Return Policy

We accept eligible returns within 30 days of the date you receive your order.

To be eligible for a return, the item must:

Be unworn and unused
Be in its original condition
Have original tags attached, when applicable
Be free from stains, odors, makeup, perfume, pet hair, or other signs of use
Be returned with its original packaging, when applicable
Include the order number or proof of purchase

Items that do not meet these requirements may not be eligible for a refund.

Clothing Return Requirements

For hygiene and product-quality reasons, clothing must be returned in its original, resalable condition.

Items that have been worn, washed, altered, damaged, or otherwise used may not be accepted for return.

How to Request a Return

Please contact us before sending any item back.

To request a return, contact:

Email: info@shreefashions.shop
Phone: +1 503-544-0361

Please include your order number and the reason for the return.

Our customer service team will review your request and provide the return instructions if the item is eligible.

Return Address

Please do not send merchandise to our business address unless our customer service team specifically instructs you to do so.

After your return request is approved, we will provide the appropriate return shipping instructions and return address.

Return Shipping Costs

Unless an item is received damaged, defective, or incorrect, the customer is responsible for the cost of return shipping.

If you received a damaged, defective, or incorrect item, please contact us before returning it so we can review the issue and provide appropriate instructions.

Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it.

If you receive an item that is damaged, defective, or different from the item you ordered, contact us as soon as possible.

Please provide:

Your order number
A description of the issue
Clear photos of the item and, when applicable, the packaging

We will review the information and provide an appropriate solution.

Non-Returnable Items

The following items may not be eligible for return:

Items that have been worn or washed
Items that have been altered or damaged after delivery
Items returned after the 30-day return period
Items missing original tags, when applicable
Gift cards
Personalized or custom-made items, unless they arrive damaged, defective, or incorrect

Any product-specific return restrictions will be clearly stated on the applicable product page.

Exchanges

If you need a different size or item, please contact us before returning your order.

Exchanges are subject to product availability. If the requested replacement is unavailable, we may process an eligible refund instead.

Refund Process

Once your approved return is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be issued to the original payment method used for the purchase.

Please allow up to 10 business days for us to process an approved refund.

After we issue the refund, your bank or payment provider may require additional processing time before the funds appear in your account.

Partial Refunds

A partial refund may apply if an item is returned in a condition that does not meet our return requirements, where permitted by applicable law.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

Orders that have already been processed or shipped may not be cancellable. In such cases, you may request a return after delivery according to this Return and Refund Policy.